Imagine a new maintenance

Xperience is the simple and intuitive system for maintenance management. It collects all information about assets, customers and teams, in a shared working environment. It tracks interventions and monitors performance for a comprehensive and integrated view with all involved parties.

Un approccio di ultima generazione

A state-of-the-art approach

The power of a BPM software for maintenance process design, easy to use and customizable without limits.

Thanks to guided and automated procedures, you can create, assign, and manage work orders in real-time. Keep track of activities and report on those that have already been closed. Open work orders in just a few minutes, assign them to staff, add notes, location, documents, materials, and anything else that technicians and suppliers might need. Reduce the lead time between maintenance and order creation by unifying current systems and orchestrating all processes.

Open intervention requests in just a few clicks, thanks to pre-configured and automated flows. Design and customize your intervention request forms to make them simple even for non-experts. Simplify maintenance ticket attribution procedures, manage analysis, classification, and acceptance. Integrate and effectively involve staff, customers, and suppliers through fully customizable workflows

Easily monitor installations and assets throughout their life cycle from a single dashboard. Thanks to Xperience Maintenance, you can get to know the installations, structures, and resources involved better. Customize custom fields to track your assets correctly, build or modify a complete technical registry. Add maintenance cards and manage every aspect of assets and installations.

Efficiently and simply manage spare parts and materials in the warehouse. Speed up times and reduce costs by taking full control of inventory, organizing the spare parts warehouse, and obtaining the materials you need when you need them. Stay updated in real-time on stocks, optimizing activities and increasing user and customer satisfaction.

Plan maintenance in a few steps and meet deadlines. Organize maintenance interventions with customized procedures, add documents, user manuals, material lists, images, videos, photos, and everything you need to complete the intervention. Create workflows to automatically assign interventions to internal or external staff, easily meeting deadlines.

Create reports and monitor the main maintenance KPIs: track intervention times and costs, monitor the main maintenance metrics, analyze breakdown causes, manage backlogs, and identify which operations are taking longer than expected. Simplify maintenance management, track work orders, automate processes, and record work times and costs. Use the integrated business intelligence engine with Xperience to conduct detailed analyses and always get valuable insights and details.

Manage and monitor suppliers in real-time. Involve suppliers in maintenance processes in the simplest way: assign and monitor activities, record times, report costs, request quotes, and manage documentation in a few steps.

Integrate Xperience with your company’s systems and software, enhancing the choices and investments you have made so far. Integrations between Xperience and the rest of the company’s systems allow you to connect, collect, and share maintenance data to simplify processes, speed up operations, and achieve unprecedented results.

Manage asset and installation documentation in just a few clicks. With Xperience, you can archive any type of document related to resources, installations, customers, suppliers, and much more. Always stay up-to-date and reduce processing times and costs by abandoning paper.

Evolve and accelerate your business by reaching your field collaborators. Assign tasks, record intervention times, attach checklists and lists of necessary materials to work orders. Forget phone calls, messages, and emails, communicate with technicians and suppliers in real-time and effortlessly track work progress.

Make the maintenance workflow automatic. Automate the flows of your maintenance operations with Xperience. Cut response times and increase efficiency by automatically managing your operations, reducing errors and costs. Automate all communication and notifications from the insertion to the closure of a work order.

Take advantage of augmented reality experience for 4-handed interventions in any situation. Xperience combines service management software features with augmented reality to provide remote customer support. More timely, more efficient, with a decisive reduction in expenses.

Discover how Xperience can help you optimize your business