BPM, BUSINESS PROCESS MANAGEMENT, applications allow you to define and organize activities, establishing the order of the to-do list, which actors to involve, and what conditions to meet the execution of business processes.
Automated process management facilitates day-to-day work and enables the identification of helpful information to determine “bottlenecks” or unforeseen exceptions that hinder successful performance.
BPM helps identify possible new opportunities to improve key business processes, which, in turn, are examined and optimized for effectiveness and efficiency.
The goal is to increase productivity levels, improve staff motivation, and make customers reflect on the positive impact of these decisions.
If you’ve never considered using a BPM service, think about how useful it could be to you instead due to changes, challenges, and new customer needs.
In recent years we have witnessed the emergence of greater global competition and increased quality requirements, hand in hand with user demands for price reductions. Thus, it can be inferred that the market and clientele have changed a great deal in a short time, certainly aided and abetted by the digital transformation process that has been taking place in companies for more than two years now.
To meet market needs, an organization today must adapt to new demands while remaining competitive and innovative, keeping costs under control, avoiding waste, and maximizing customer value.
BPM combines practical quality tools with Lean Management principles to create a rapid analysis of key business processes to increase their effectiveness and efficiency.
All this makes the company remain competitive and show innovation and profitability, reducing costs and time and increasing customer satisfaction.
BPM selects only the key business processes to work on, thus focusing on those that have a direct impact on the company and its customers.
Develop the benchmark against which success will be measured
Identifies the unanimous demand of customers
Collects all the data he needs through internal and external feedback mechanisms, including surveys and interviews
Create a current value stream map
Identifies direct, human resource, and overhead costs associated with the business processes it works on
Based on this, it finds and analyzes the blockages and barriers that prevent the business process from achieving the preset improvement requirements.
Following problem identification, develop an ideal, well-organized workflow, generating a list of possible options and solutions to be adopted and implemented to resolve the situation.
It is critical for companies to begin analyzing their key business processes using a BPM to ensure improved business performance, along with collaboration and synergy among teams of employees.