Digital Transformation in Enterprises
Digital transformation is the process of completely replacing manual, traditional, and legacy ways of doing business with the latest digital alternatives. This kind of revolution embraces all aspects of a business, not just technology, touching all kinds of industries, both public and private.
Digital transformation enables companies and organizations to go through the process of innovation that will enable them to streamline their work, be more efficient, and gain competitiveness. Embarking on the path of digital transformation is a key step in keeping your organization responsive to the market and able to cope with change and new challenges.
The path of change aimed at digitization requires a complete overhaul of a company’s culture, operations, technologies, and value delivery, and once the process begins, the transition to new technologies will affect every department and every user in the company.
Digital transformation is as much a technological change as it is a cultural change, leading each branch of the enterprise to initiate a radical shift in the way it works, organizes internal processes, and handles suppliers and customers.
Choosing digitization and innovation involves a change in leadership, new business models, and increased use of the latest technology, optimizing internal organization and improving the customer journey.
Digital solutions offered by innovation help make businesses more efficient, strong, and competitive.
The digital transformation of a company directly impacts all human resources: as such, it is crucial to undertake a digital literacy transition of workers in advance, including considering the introduction of new figures related to digital transformation
The prerequisites necessary for the initiation of an organization’s digital transformation are:
Automation to minimize the margin of error resulting from manual and repetitive activities.
Integration, in order to bring to life an interconnected data and information exchange system that makes resources, customers, and suppliers talk and communicate, thus abandoning the logic of data silos.
Efficiency is the ultimate goal, aiming to increase productivity hand in hand with lowering costs.
Benefits of digital transformation
Upgrading skills and knowledge
Greater speed in business management
Activity optimization, cost, and time reduction
Dematerialization, Information, and Cloud Computing
Possible business opportunities in new markets
Communication of corporate values through different media and languages
The consequent increase in visibility and brand awareness
Gaining importance and authority in one’s field
Ensuring an increasingly personalized customer experience
New technologies leading the way in digital transformation
Digitization can suggest innovative solutions, even offering unexplored realities, and the two-year pandemic is a practical example.
With smart working and digital workplaces, the way we work has changed so profoundly that SMEs and organizations have felt the need to implement increasingly cutting-edge technologies, devices and resources.
The exponential growth of online shopping, too, is a practical example of how digitization boosts business development and how positively it has impacted a very difficult period for the sales sector.
The market is constantly changing: just as demands, needs, and proposals often change, so do regulations and related technologies.
IoT, Blockchain, and Cloud are unquestionably the stars of this 4.0 revolution
Internet of Things (IoT): that is, that path in technological development whereby, through the Internet, every everyday object acquires its own digital identity.
Cloud: at the center of the digitization process because it is necessary for the integration of all technologies and for the readability of data and information in real-time and remotely.
Blockchain: Blockchain technology is becoming increasingly important in businesses and government agencies because it makes it possible to simplify, with complete security, common actions that we perform analogically, such as transferring money, making mortgage or financing payments, and archiving important documents.
The first step toward digital transformation: the BPM software
In order to transform and innovate a company or entity, electronic document management, which ensures integration, exchange of data and information, and transparency, is essential.
Every business activity is based on information and documents, so organizing and storing them according to precise logic, digitizing them, making them sharable between departments, and protecting them with accurate systems means setting up new operating models in any type of department.
Digitally managing and organizing files, data, and information allows for expanding and deepening partnerships with external entities, making available to the client documents and reports that are useful in establishing a clear and trusting relationship.
In addition, digital document management exempts the risk of running into data silos, the system that separates different types of sectors and employees: working according to data silos means moving in watertight compartments, giving rise to barriers that hinder collaboration and communication between members of different teams, reducing efficiency and obstructing the flow of information.
Digitizing document and data management, therefore, generates benefits for the entire enterprise and every actor involved.
With a view to solving or not having problems of non-communication and to create a rationalized and shared business asset, making use of a Business Process Management platform enables the implementation of services in an immediate and error-free manner.
BPM software allows the organization to flow data between relevant departments, synchronizing information in real-time with the users involved, improving collaboration and information sharing.
This is why Xperience, a versatile BPM software capable of automating and monitoring the activities of all business areas, coordinating and synchronizing them with each other, supporting organizations in their digital transformation process, was born.
If you want to prepare your company for digitization, request a demo and find out how to initiate change